Notice to Consumers – Texas Mental Health

In accordance with Texas law (House Bill 4224 and Section 181.105 of the Texas Health and Safety Code), the following information is provided to help you understand your rights and available resources.

Requesting Your Health Care Records

You have the right to request a copy of your mental health records.

To request your records, you may:

• Submit a written request by email

• Request through the client portal

• Request in person

All requests will be processed in accordance with applicable state and federal laws.

If you have questions or need assistance, please contact our office.

Contacting the Texas Behavioral Health Executive Council (BHEC)

The Texas Behavioral Health Executive Council regulates licensed mental health professionals in Texas.

If you have questions about licensure or professional standards, you may contact BHEC directly:

Texas Behavioral Health Executive Council
https://bhec.texas.gov/contact-us/

Filing a Consumer Complaint

If you wish to file a complaint regarding mental health services, you may do so with the Texas Office of the Attorney General:

Office of the Attorney General – Consumer Protection Division
https://www.texasattorneygeneral.gov/consumer-protection